Privacy Policy

We, Sprig & Press, are committed to protecting the privacy and security of our customers' personal information. This privacy policy describes how we collect, use, disclose, and store your personal data when you visit our website and use our services.

Data Collection

We may collect personal information from you when you visit our website, place an order, or contact us. The personal information we collect may include your name, email address, postal address, telephone number, and payment details. We may also collect information about your use of our website, including the pages you visit, the products you view, and the time and date of your visit.

Data Use

We use your personal information to process your orders, manage your account, and communicate with you about your order status. We may also use your information to personalise your experience to provide customer support, and send you promotional materials about our products and services.

Data Disclosure

We do not share your personal information with third parties except as necessary to process your orders and deliver your products. We may share your information with our payment processor, delivery companies, and other service providers who help us run our business. We may also disclose your personal information if required by law or to protect our legal rights.

Data Storage

We store your personal information securely and use appropriate measures to protect it from unauthorised access, alteration, or destruction. We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected.

Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to access, rectify, or erase your personal data, as well as the right to object to or restrict the processing of your data. You also have the right to data portability and to withdraw your consent at any time. To exercise your rights or to make a complaint about our handling of your personal information, please contact us using the details provided below.

If you have any questions or concerns about our privacy policy or our handling of your personal information, please contact us at hello@springandpress.co.uk